Privacy Policy

1. Introduction

At Shahbazker’s Diagnostic Centre Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal and medical information.

2. Information We Collect

We may collect the following information:

  • Personal details (Name, Age, Gender, Contact Information)
  • Medical history and test-related data
  • Payment and billing details
  • Website usage data (cookies, IP address, browser type)

3. How We Use Your Information

Your information is used for:

  • Processing diagnostic tests and reports
  • Appointment scheduling and communication
  • Improving our services and patient experience
  • Compliance with legal and regulatory requirements

4. Data Confidentiality

  • All patient data is treated as strictly confidential
  • Reports are shared only with the patient or authorized persons
  • We follow NABL and ISO standards for data protection and confidentiality

5. Data Security

We implement appropriate technical and organizational measures to protect your data from:

  • Unauthorized access
  • Loss or misuse
  • Data breaches

6. Sharing of Information

We do not sell or rent your personal data. Information may only be shared:

  • With authorized healthcare professionals
  • When required by law or regulatory authorities
  • With trusted service providers (if necessary for operations)

7. Cookies & Website Tracking

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Optimize website performance

Users can disable cookies through browser settings.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion (subject to legal requirements)

9. Data Retention

We retain patient and diagnostic data as required under applicable medical and legal guidelines.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page.