Terms & Conditions

1. Introduction

Welcome to Shahbazker’s Diagnostic Centre Pvt. Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with these terms, please do not use our website or services.

2. Services Offered

We provide diagnostic and healthcare-related services including but not limited to:

  • Pathology and laboratory testing
  • Digital X-ray and radiology services
  • Sonography and cardiology diagnostics
  • Physiotherapy services
  • Home sample collection and health packages

All services are subject to availability and medical suitability.

3. Medical Disclaimer

  • The information provided on this website is for general informational purposes only and should not be considered medical advice.
  • Diagnostic reports must be interpreted by a qualified medical practitioner.
  • We are not liable for decisions made based on website content without professional consultation.

4. Appointments & Bookings

  • Appointments can be scheduled online, via phone, or in person.
  • We reserve the right to reschedule or cancel appointments due to operational or medical reasons.
  • Patients are required to provide accurate and complete information at the time of booking.

5. Payments & Refunds

  • All payments must be made as per the pricing communicated at the time of booking.
  • Payments once made are generally non-refundable, except in cases where services cannot be delivered.
  • Refunds, if applicable, will be processed as per internal policies.

6. Reports & Turnaround Time

  • We strive to provide accurate reports within the committed Turnaround Time (TAT).
  • However, delays may occur due to technical or medical reasons.
  • Reports are confidential and will only be shared with authorized individuals.

7. Patient Responsibilities

Patients agree to:

  • Provide accurate medical and personal information
  • Follow pre-test instructions carefully
  • Collect reports within the specified time or access them digitally
  • Treat staff and facilities with respect

8. Limitation of Liability

Shahbazker’s Diagnostic Centre shall not be liable for:

  • Any indirect or consequential damages
  • Delays due to unforeseen circumstances
  • Misinterpretation of reports without medical consultation

9. Intellectual Property

All content on this website (text, design, images, logos) is the property of Shahbazker’s Diagnostic Centre Pvt. Ltd. and may not be copied or reused without permission.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

11. Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Mumbai courts.